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  • F.A.Q

F.A.Q

Why do I need to duplicate a spare key?

(Mengapa saya memerlukan kunci duplikat cadangan)

Because the cost of key duplication is generally lower compare to totally no key. Total lost situation generally cost 50%-200% more. Not to mention the intangible loss when the vehicle cannot start for few days. Insurance company also require you to provide the spare key when you lost your car.

(Karena harga duplikat umumnya lebih murah dari pada tanpa kunci, pada situasi hilang kunci biasanya dikenakan 50%-200% lebih. Belum lagi kerugian tidak kasat mata saat kendaraan tidak dapat dihidupkan untuk beberapa hari. Perusahaan asuransi juga mengharuskan Anda untuk memberikan kunci cadangan ketika Anda kehilangan mobil Anda.)


How do I know the remote and key match with my car?

(Bagaimana saya mengetahui remote dan kuncinya cocok dengan mobil saya)

You need to provide the Chassis number (VIN) to be 100% sure the product you bought is correct. Your VIN (Vehicle Identification Number) is a 17-character code that uniquely identifies all vehicles.
It can be found on the vehicle’s title, registration, and insurance papers, driver side of the dashboard near the windshield, and on the driver’s side door jamb. (or passenger side)

(Anda perlu menyediakan nomor rangka (VIN) untuk memastikan 100% produk yang anda beli sesuai. VIN (Vehicle Identification Number) berupa kode 17 karakter unik untuk identifikasi semua kendaraan
No tersebut dapat ditemukan pada title kendaraan, registrasi dan surat asuransi, dashboard sisi pengemudi dekat kaca depan, dan dekat tiang pintu pengemudi atau penumpang)


What does Mercedes ELV and EZS mean?

(Apakah maksudnya Mercedes ELV dan EZS?)

ELV is german stand for Elektronische LenkradVerriegelung – is same as electronic steering lock (ESL). EZS is german term stand of Elektronisches ZündSchloss – is same as electronic ignition switch (EIS)

(ELV adalah bahasa Jerman Elektronische LenkradVerriegelung - sama dengan electronic steering lock (ESL). EZS adalah istilah Jerman untuk Elektronisches ZündSchloss - sama denganelectronic ignition switch (EIS))


Why did dealers usually charges high price?

(Mengapa dealer biasanya memasang harga tinggi)

Dealers don’t have any programming options available to them other than to replace parts. They are passing along the expense of those NEW parts to you.

(Dealer sama sekali tidak memiliki pilihan programming selain mengganti suku cadangnya. Mereka membebankan biaya pengantian suku cadang baru kepada anda)

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